TERMS AND CONDITIONS

Payments must be made by schools, cities and municipalities within 30 days of billing. All other customers must pay before the delivery.
Methods of payment accepted: Credit card (Visa, Master Card), check, money order.
Prices are subject to change without notice.
All prices are FOB at our warehouse (Quebec, Quebec).
Taxes, (GST and PST) are not included. However, if tax legislation were to change, our prices would be revised accordingly.
All clubs, associations and independent organizations must pay 50% when ordering and 50% upon delivery.
An order or agreement will only be valid once it has been accepted by Sports-Inter.
A claim has be to made within 10 working days of the delivery.
We offer a 1 year warranty for all damaged or defective products.
When asking us the shipping delay for your back-ordered products, it may take us 24 to 48 hours to contact our suppliers and get back to you.
Promotions apply on some products.

The buyer must assume the risk while goods are being shipped. In the case of loss or damage, the buyer has to file a complaint with the carrier.
Late deliveries cannot lead to penalties or order cancellations, deliveries are made as quickly as possible.
Any claim regarding missing goods has to be made within five days of the delivery.
Any partial delivery will be billed separately.
The shipping of heavy material is the responsibility of the customer, unless Groupe Sports-Inter Plus management has stated otherwise.
A minimum $20 shipping cost is applicable on every order.
Upon reception of one or more parcels, it is the customer's responsibility to verify all packages in order to notice and report any damage. If one or more parcels are damaged the customer must advise the driver immediately and note this information on the bill of lading of the shipping company before they leave your site. The customer must then contact the shipping company in order to proceed with the claim. NO APPEAL will be possible against Le Groupe Sports-Inter Plus, or the freight company if the above written instructions have not been followed.
ALL POSTAL CODES STARTING WITH LETTERS A,X AND Y ARE SUBJECT TO ADDITIONAL FREIGHT CHARGES.

No goods can be returned without prior authorization. The authorization number has to be written on the returned parcels. Moreover, any return of goods will be subject to a 15% charge for handling and returning the product to our inventory. All returns must be prepaid.
The product warranty covers only the product itself, the return of goods must be paid by the customer.

Even with all the care we take in making the catalogue and Website, some errors might be missed. In such cases, we reserve the right to make any modifications without prior notice.
Goods may differ from the pictures in our catalogue.
No part of this catalogue can be reproduced or copied in any form or by any means without written permission from the company. Offenders will be prosecuted.
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